Concept

Workforce Collections

A Digital Worker performs a role. A skill provides a capability. A workflow coordinates work. A Workforce Collection brings them together as a complete operating system for a business function or industry.

From building blocks to operating capabilities

Organizations do not usually purchase isolated roles, individual skills, or single workflows. They need complete operating capabilities. An insurance carrier may need a claims-intake operation. A property manager may need a resident-services operation. A healthcare provider may need a scheduling operation. A Workforce Collection packages the people, Digital Workers, skills, workflows, integrations, controls, metrics, and deployment guidance required to operate one of these capabilities.

The bridge to a real implementation

A Workforce Collection is the bridge between reusable platform components and a real business implementation. It is the unit CascadiaAI ships, tunes, and supports — and the unit our design partners adopt.

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